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We're 3rd generation insurance agency owners, and also brothers. In 2018, we launched our 2nd company, Total CSR, with the aim of reducing new-to-industry onboarding time frames from 2 years, to 2 months. Since then, we’ve traveled the country speaking to thousands of agencies owners and their teams. The Independent Agent Podcast is our attempt to provide helpful answers to your most difficult questions - anonymously of course.
Episodes
Wednesday Nov 13, 2019
Wednesday Nov 13, 2019
Part 1: The top producer is causing major staff turnover issues
Intermission: Justin tries Lagavulin 16
Part 2: An account manager has to hand bad news to the insured, and it was the agency's fault
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