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We're 3rd generation insurance agency owners, and also brothers. In 2018, we launched our 2nd company, Total CSR, with the aim of reducing new-to-industry onboarding time frames from 2 years, to 2 months. Since then, we’ve traveled the country speaking to thousands of agencies owners and their teams. The Independent Agent Podcast is our attempt to provide helpful answers to your most difficult questions - anonymously of course.
Episodes

Monday Jun 22, 2020
What Do You Do When a Producer Goes M.I.A.?
Monday Jun 22, 2020
Monday Jun 22, 2020
Beverage – High Noon Grapefruit Vodka & Soda
Part 1: How can an Account Manager address the fallout created by a producer who is never available?
Part 2: Should agencies try to accommodate special scheduling requests?
In this episode, Justin and Jordan discuss how to address problems created by an absentee agent. They also share some thoughts on different factors agencies need to consider when a full-time employee suddenly wants to go part-time.
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