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We're 3rd generation insurance agency owners, and also brothers. In 2018, we launched our 2nd company, Total CSR, with the aim of reducing new-to-industry onboarding time frames from 2 years, to 2 months. Since then, we’ve traveled the country speaking to thousands of agencies owners and their teams. The Independent Agent Podcast is our attempt to provide helpful answers to your most difficult questions - anonymously of course.
Episodes
Monday May 04, 2020
Monday May 04, 2020
Beverage - Kamikaze
Part 1: What should employees do when they are struggling to manage work at home?
Part 2: How do agencies handle the conversation around premium refund directives?
In this episode, Justin and Jordan discuss the critical importance of communication as employees face new challenges managing work in a remote environment. They also take a few minutes to discuss the merit of information from the insurance commissioner’s office regarding premium refunds and what strategies agents can use when discussing this topic with clients.
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